1. Information We May Collect

Depending on the nature of the engagement, we may collect personal information such as name, email address, phone number, age bracket, gender, education level, institution details, sponsor details, course or program interest, location details, and information submitted through forms, applications, registrations, or communications.

We may also collect technical or usage-related information from our website or digital platforms where necessary for access, security, administration, analytics, or service improvement.

2. How We Collect Information

Information may be collected when you fill in a form, apply for a program, register for a learning pathway, contact us, subscribe to updates, participate in an event, engage through a partner institution, submit a review or enquiry, or access one of our websites or digital learning systems.

Some information may also be shared with us by a school, institution, sponsor, parent, guardian, or authorised partner where such sharing supports learner onboarding, access approval, or program coordination.

3. Why We Collect Information

• To register and identify learners or participants.
• To manage access to programs, events, portals, and opportunities.
• To support institutional, sponsor, or partner coordination.
• To communicate updates, notices, confirmations, and relevant information.
• To process participation records, certification pathways, and learner support.
• To improve our services, training experiences, and operational systems.
• To maintain safety, accountability, and program integrity.

4. Use of Learner and Participant Information

Personal information may be used to support educational administration, access control, communication, mentorship coordination, partner-supported learning, reporting, evaluation, and responsible follow-up related to our programs and services.

We use information only in ways reasonably connected to our mission, operations, learner support, institutional engagement, and lawful responsibilities.

5. Institutional, Sponsor, and Partner-Based Access

Where access is provided through schools, institutions, sponsors, churches, organisations, or other approved partners, relevant information may be used to verify learner identity, confirm approval status, coordinate participation, enable secure access, and support program administration.

In such cases, 360 Climate Institutes may rely on information reasonably supplied by the relevant institution or authorised partner for legitimate operational purposes.

6. Registration, Fees, and Certification Information

Where administrative charges such as registration fees or certificate processing fees apply, related information may be used for processing, confirmation, reconciliation, record-keeping, and communication.

Certification-related information may also be used to determine eligibility, completion status, recognition pathways, and record accuracy for institute-issued, YIH-supported, or NITA-aligned certification structures where applicable.

7. Communication and Updates

We may use submitted contact details to send confirmations, notices, learner updates, event information, program-related communication, institutional coordination messages, policy updates, and relevant follow-up communication.

We will seek to avoid unnecessary communication and aim to ensure that outreach remains relevant to the user’s engagement with 360 Climate Institutes.

8. Media, Testimonials, and Public Showcasing

360 Climate Institutes may document, share, or showcase non-sensitive program activities, learner achievements, event highlights, testimonials, project outcomes, institutional collaboration moments, and community impact stories for educational, communication, visibility, outreach, reporting, or promotional purposes.

Where necessary or appropriate, additional consent may be sought before using specific personal images, recordings, or identifiable materials.

9. Information Sharing

We do not sell personal information. Information may only be shared where reasonably necessary for educational delivery, learner support, institutional coordination, certification administration, system access, safeguarding, legal compliance, or approved partnership processes.

Such sharing, where applicable, is intended to remain limited, relevant, and connected to the purpose for which the information was provided or required.

10. Data Protection and Security

360 Climate Institutes takes reasonable administrative, technical, and organisational measures to protect personal information against unauthorised access, misuse, disclosure, alteration, or loss.

While we strive to use secure and responsible systems, no website, digital platform, or online transmission can be guaranteed as completely risk-free. Users are therefore encouraged to use official channels and exercise reasonable care when submitting information online.

11. Data Retention

Personal information may be retained for as long as reasonably necessary for program administration, learner support, certification pathways, institutional coordination, legal compliance, reporting, safeguarding, or legitimate operational purposes.

We may remove, archive, anonymise, or limit access to information where it is no longer necessary to retain it in active use.

12. Children, Parents, and Guardians

Where learners are minors or participate through schools, guardians, or institutions, information may be collected and managed in a manner appropriate to educational support, safeguarding, administration, and responsible coordination.

Parents, guardians, schools, and authorised institutional representatives may be involved where necessary in registration, communication, support, or approval processes.

13. Website and Platform Use

Our websites and digital platforms may collect limited technical information such as browser details, device type, referral information, access logs, or other system-related data for functionality, security, troubleshooting, performance monitoring, and service improvement.

Such information is generally used to help us manage and improve access, protect systems, and better understand how our platforms are being used.

14. External Links and Third-Party Services

Our website or communications may from time to time include links to external platforms, partner systems, social media channels, or third-party tools. Once a user leaves our official environment, the privacy practices of the external platform may apply.

We encourage users to review the relevant policies of third-party services where necessary.

15. Your Rights and Requests

Individuals may reasonably request clarification about the information they have submitted to 360 Climate Institutes, request correction of inaccurate information, or raise concerns about how their information is being used, subject to operational, legal, safeguarding, and administrative considerations.

Where such requests are made through the appropriate official channels, we will seek to respond in a reasonable and responsible manner.

16. Policy Updates

360 Climate Institutes may update this Privacy Policy from time to time to reflect legal, operational, technological, institutional, educational, or program changes.

Continued use of our platforms, services, forms, or programs after updates are made may be understood as acknowledgement of the revised policy.